Independent · Manufacturer-benchmarked · Confidential
Know exactly where your multifoil installations stand — before someone else decides for you.
An independent, confidential technical review of your multifoil loft work against the manufacturers' own published requirements. Find your position privately and early — before a customer complaint, a finance provider, or a solicitor finds it for you.
Written by an independent inspector — Domestic Energy Assessor (ABBE Level 3), PAS 2035 qualified, 1,500+ loft inspections.
Three questions someone will eventually ask about your installations:
- i.Was the product fitted the way its certification says it must be?
- ii.If not, is the warranty your customer was sold still reachable?
- iii.Does the paperwork in your files match what the manufacturer actually published?
A review answers all three. Privately.
01 — The pattern
Every insulation category that got mis-sold followed the same sequence. The dates are on the record.
Solar PV. Boom under feed-in tariffs. Then mis-selling claims. Then a claims industry built on installers' own paperwork.
Cavity wall. Millions of grant-funded installs. Then damp complaints in exposed properties. Then guarantee claims and solicitor letters — years after the vans left.
Spray foam. 'Free loft inspections.' Then surveyor flags and mortgage refusals. Then a removal industry. Then December 2025: Crown Court sentences for a firm that sold it through fake inspections.
External wall insulation. October 2025: the National Audit Office finds 98% of government-scheme installs defective. Auditors now visit every affected home. Parliament wants the Serious Fraud Office involved.
Multifoil.
Every category on that list believed it was different — different product, different scheme, different customers. The sequence didn't care. The only thing that ever changed was the date.
Sources: National Audit Office (Oct 2025) · Public Accounts Committee report · National Trading Standards, Dec 2025
02 — What's already moving
It never starts with a scandal. It starts quietly, with questions.
Surveyors and independent inspectors are already in these lofts during house sales — and what they note goes in the report.
Manufacturers, asked in writing, will confirm exactly what their installation requirements are. Their warranties and certifications are conditional on those requirements being met.
Which leaves the question that decides everything: if an installation deviates from the published method, was the warranty your customer paid for ever reachable at all?
Installation against certificate. Paperwork against publication. Warranty against reality. Those are the three things The Multifoil Audit checks — and the only choice you get is whether the first person to check them is working for you.
03 — The hidden gap
The exposure is real — and it's invisible from where you sit.
Whether multifoil performs as sold, and whether the warranty holds, depends on how it was actually fitted — not on what the brochure said.
In the installation detail
The parts of the fit that decide whether the system performs as sold — and whether the warranty stands.
In the customer claims
Thermal and energy promises that may not be supportable as the work was actually installed.
In the warranty wording
Guarantees handed to customers that may not survive the manufacturer's own conditions.
None of this shows from the office. It surfaces when someone outside the business looks — a customer's solicitor, a finance provider, a surveyor. A review finds it first, privately, while you still have options.
04 — The service
A two-step ladder. Start where the risk is largest first.
Documentation Review
The question it answers: would my paperwork survive being opened?
You don't send anything to start. Book the review and a short checklist follows — the kind of paperwork most firms already have in a drawer: job list, product invoices, your warranty template, your own photos. You choose what to include, and customer addresses can be redacted throughout — I don't need to know who your customers are to review your paperwork.
Anything missing from the checklist isn't a failure — it's a finding. Knowing exactly what your file is missing is half of what you're paying for.
Before a single page moves, you receive my signed Confidentiality & Data-Handling Undertaking: your documents are seen by me alone, used only for your review, never shared with any manufacturer, insurer or claims company, and never used in any other engagement. Prefer your own NDA? I'll sign that instead.
I check all of it against SuperFOIL, YBS, ACTIS and TLX's own published installation requirements and report, in writing, exactly what a claims solicitor would see if your file were requested tomorrow — findings, gaps, and a clear next-step verdict.
Fixed fee. Confidential. Credited in full against the verified site review.
Verified Installation Review
The question it answers: can I prove it?
A documentation review can fail an installation from photographs. It can never pass one — nobody can certify an air gap they haven't measured. For the verified review I select a sample from your full job list (I choose the sample, not you), measure the installations against the published method, and where they align, issue a Limited-Scope Technical Alignment Statement — the document you can show a lender, a solicitor, a manufacturer or an insurer, and the one no competitor can currently show back.
Covers up to three installations within one region; additional properties priced individually. Your £750 is credited in full.
The step from knowing to proving is £1,750.
The Statement only exists at this tier because I won't put my name on measurements I never took.
The installers who commission this aren't the ones with something to hide — they're the ones planning to still be trading in five years.
The deliverable
You’re not buying an inspection. You’re buying this document.
Every review ends in a clear, factual written report — what the manufacturer requires, what your work shows, and the distance between them. It is the only thing that exists at the end of the engagement. So judge it before you commit: read it the way your customer’s solicitor would.
Every report ends in one of three decisions, each with a defined next step.
Structured so a solicitor, lender or insurer can use it as it stands.
Your documents against the manufacturer's published requirements. The gap is stated; nothing else is.
Delivered under a signed confidentiality undertaking. Never shared, never reused.
Before you send anything
What happens to what you send
Seen by me alone — no staff, no subcontractors, no third parties.
Used only for your review — nothing else, ever.
Never shared with any manufacturer, insurer, trade body, claims company or other client.
Never used in any other engagement — I run a conflict check on every instruction and don't act on both sides of the same company.
Source documents deleted or returned within 30 days of your report — the report itself is retained confidentially for six years as a professional record.
These aren't website promises. They arrive as a signed Confidentiality & Data-Handling Undertaking before any documents move — and if you'd rather use your own NDA, I'll sign that instead.
05 — The mark
The Statement — the only document of its kind in this market today.
The £2,500 Verified Installation Review ends, where the work aligns, in a Limited-Scope Technical Alignment Statement: physical installations, selected by the reviewer and measured against the manufacturer's published method, recorded in a document written to be shown. Sampled, dated, limited in scope — and precisely because of that restraint, usable.
Where it earns its fee
The remortgage question — A buyer's surveyor flags the loft mid-sale and your customer calls in a panic. You send one document instead of a defence.
The solicitor's letter — The reply that attaches independent evidence reads very differently from the one that attaches indignation.
The quote that wins — 'Our installations are independently reviewed against the manufacturer's published requirements' is a sentence no competitor in this market can currently say.
Your £750 is credited in full — the step from knowing to proving is £1,750. One saved job covers it; one avoided claim dwarfs it.
The Statement is sampled, dated and limited in scope, and it comes with plain guidance on exactly how you may describe it. That discipline is what makes it worth showing. When the questions start — and the pattern above says when, not if — the installers still standing will be the ones who could answer on paper.
06 — The benchmark
The standard isn't ours. It's the manufacturer's.
Your work is measured against the manufacturers' own published requirements — not a private opinion.
Genuinely independent — no installation arm, no removal arm, no stake in the outcome.
Evidence-based and confidential — factual, documented findings, for you and your advisers.
07 — In practice
Ten owners land on this page.
The one who's certain every job was done by the book.
The one who lies awake over three jobs from 2023.
The one whose solicitor's letter arrived on Tuesday.
The one who suspects this website is a trap.
The one who hasn't climbed a ladder in years — his fitters have.
The one planning to sell up before any of it matters.
The one who'd rather spend £750 on leads.
The one waiting to see what happens to everyone else first.
The one whose competitor just added "independently reviewed" to their quotes.
The one who did it right — and can't currently prove it.
Different sizes, different products, different nights' sleep. One thing in common: a back-book of finished jobs and issued guarantees that nobody — including them — has ever checked against the manufacturer's published method.
That file already exists. It can't be edited. Someone will be the first to read it. The only question still open is whether they're working for you.
BEFORE YOU DECIDE
Who reads your file. The inspector who gets sent into lofts after the installers have left — more than 1,500 of them, for homeowners, surveyors and solicitors. Domestic Energy Assessor (ABBE Level 3), PAS 2035 qualified — pointed, for once, at your side of the file.
What 1,500 lofts teach you. The findings repeat. The 25 mm air gap the battens never created. The 50 mm overlap that never got its 75 mm foil tape. Staples at whatever spacing the gun allowed, not the 300 mm the guide specifies. The gable end that never got done. The stage photographs the sign-off sheet asked for — that nobody took. I don't know which of these are in your file. Neither, right now, do you.
The promise. Your written report is delivered within five working days of your documents arriving. If it doesn't show you at least one gap, risk or confirmation you didn't already hold in writing, the fee is refunded in full.
The rails. Signed confidentiality undertaking before anything moves. Fixed fees, published on this page. £750 credited in full against the verified review.
Read the redacted sample →08 — Questions
Straight answers to the obvious questions.
Neither. I work for whoever instructs me, at the same fixed fee, and the findings are whatever the evidence shows. Some of my reports clear installers; some don't. I also run a conflict check on every engagement — I never act on both sides of the same company.
No. The review is a technical and documentary comparison against manufacturers' published requirements. It contains no legal conclusions. If you need legal advice, the report is written so a solicitor can use it.
It can be commissioned through your solicitor, who can advise on how it is handled and whether privilege applies. And the alternative — finding out from a customer's solicitor instead — leaves you no options. I do not advise on privilege; your solicitor does.
Yes — and not just as a website promise. Before you send anything you receive a signed Confidentiality & Data-Handling Undertaking: sole access, use limited to your review, no disclosure to any manufacturer, insurer, trade body or claims company, and no use in any other engagement. Source documents are deleted or returned within 30 days of your report; the report itself is retained confidentially for six years as a professional record.
No. You choose what to include, and customer addresses can be redacted throughout — the desktop review assesses your paperwork, not your customers. Gaps aren't treated as failure; identifying them is part of what the review is for.
Yes, within its scope. The Statement comes with plain guidance and approved wording for exactly how you may describe it — sampled installations, named date, published requirements. That precision is what keeps the Statement credible, which is what makes it worth having.
Then you don't pay for it. If the written report doesn't show you at least one gap, risk or confirmation you didn't already hold in writing, the fee is refunded in full. Files assembled by working installers always have something to say — that is the premise this service is built on.
Fixed fees. £750 for the documentation review; £2,500 for the verified installation review, with the £750 credited in full if you progress. Set that against the cost of a single mis-sold installation.
The £750 documentation review is UK-wide — documents travel. The £2,500 verified review involves site visits: it is based in the North West of England and is quoted for any UK location, with travel reflected in the per-property pricing rather than hidden in the fee.
09 — Begin
Find out where you stand — privately.
One independent reviewer, taking a maximum of four reviews each month — every file read personally. Request yours through the form below — it's handled personally, by email.
No call required — the whole review runs by email. A call is available only if you'd like one.