Independent · Manufacturer-benchmarked · Confidential
Know exactly where your multifoil installations stand — before someone else decides for you.
An independent, confidential technical review of your multifoil loft work against the manufacturers' own published requirements. Find your position privately and early — before a customer complaint, a finance provider, or a solicitor finds it for you.
Written by an independent inspector — Domestic Energy Assessor (ABBE Level 3), PAS 2035 qualified, 1,500+ loft inspections.
Three questions someone will eventually ask about your installations:
- i.Was the product fitted the way its certification says it must be?
- ii.If not, is the warranty your customer was sold still reachable?
- iii.Does the paperwork in your files match what the manufacturer actually published?
A review answers all three. Privately.
01 — The pattern
Every insulation category that got mis-sold followed the same sequence. The dates are on the record.
Solar PV. Boom under feed-in tariffs. Then mis-selling claims. Then a claims industry built on installers' own paperwork.
Cavity wall. Millions of grant-funded installs. Then damp complaints in exposed properties. Then guarantee claims and solicitor letters — years after the vans left.
Spray foam. 'Free loft inspections.' Then surveyor flags and mortgage refusals. Then a removal industry. Then December 2025: Crown Court sentences for a firm that sold it through fake inspections.
External wall insulation. October 2025: the National Audit Office finds 98% of government-scheme installs defective. Auditors now visit every affected home. Parliament wants the Serious Fraud Office involved.
Multifoil.
Every category on that list believed it was different — different product, different scheme, different customers. The sequence didn't care. The only thing that ever changed was the date.
Sources: National Audit Office (Oct 2025) · Public Accounts Committee report · National Trading Standards, Dec 2025
02 — What's already moving
It never starts with a scandal. It starts quietly, with questions.
Surveyors and independent inspectors are already in these lofts during house sales — and what they note goes in the report.
Manufacturers, asked in writing, will confirm exactly what their installation requirements are. Their warranties and certifications are conditional on those requirements being met.
Which leaves the question that decides everything: if an installation deviates from the published method, was the warranty your customer paid for ever reachable at all?
Installation against certificate. Paperwork against publication. Warranty against reality. Those are the three things The Multifoil Audit checks — and the only choice you get is whether the first person to check them is working for you.
03 — The hidden gap
The exposure is real — and it's invisible from where you sit.
Whether multifoil performs as sold, and whether the warranty holds, depends on how it was actually fitted — not on what the brochure said.
In the installation detail
The parts of the fit that decide whether the system performs as sold — and whether the warranty stands.
In the customer claims
Thermal and energy promises that may not be supportable as the work was actually installed.
In the warranty wording
Guarantees handed to customers that may not survive the manufacturer's own conditions.
None of this shows from the office. It surfaces when someone outside the business looks — a customer's solicitor, a finance provider, a surveyor. A review finds it first, privately, while you still have options.
04 — The service
A two-step ladder. Start where the risk is largest first.
Documentation Review
The question it answers: would my paperwork survive being opened?
You send: your completed-jobs list, product invoices, manufacturer datasheets and certificates you hold, method statement if you have one, your warranty template, your sales materials, and your own installation photos.
I check all of it against SuperFOIL, YBS, ACTIS and TLX's own published installation requirements and report, in writing, exactly what a claims solicitor would see if your file were requested tomorrow — findings, gaps, and a clear next-step verdict.
Fixed fee. Confidential. Credited in full against the verified site review.
Verified Installation Review
The question it answers: can I prove it?
A documentation review can fail an installation from photographs. It can never pass one — nobody can certify an air gap they haven't measured. For the verified review I select a sample from your full job list (I choose the sample, not you), measure the installations against the published method, and where they align, issue a Limited-Scope Technical Alignment Statement — the document you can show a lender, a solicitor, a manufacturer or an insurer.
Covers up to three installations within one region; additional properties priced individually. Your £750 is credited in full.
The Statement only exists at this tier because I won't put my name on measurements I never took.
The installers who commission this aren't the ones with something to hide — they're the ones planning to still be trading in five years.
The deliverable
See exactly what you get.
Every review ends in a clear, factual written report — what the manufacturer requires, what your work shows, and the gap between them. It states facts, not accusations. See exactly what one looks like before you commit.
05 — The mark
For those who pass: proof your competitors can't show.
Where your documents and sampled work are found consistent with the manufacturers' requirements, you receive a dated Limited-Scope Technical Alignment Statement — independent evidence you can put in front of customers and finance partners. Few currently qualify. That is exactly why it is worth holding.
A point-in-time, limited-scope statement covering the documents and installations reviewed. Not a warranty, guarantee, accreditation, or confirmation of legal compliance.
06 — The benchmark
The standard isn't ours. It's the manufacturer's.
Your work is measured against the manufacturers' own published requirements — not a private opinion.
Genuinely independent — no installation arm, no removal arm, no stake in the outcome.
Evidence-based and confidential — factual, documented findings, for you and your advisers.
07 — In practice
The kind of thing a review surfaces
Illustrative examples of common findings — not client testimonials.
A director saw, for the first time, exactly what a customer's solicitor would see.
An installer realised the guarantees they'd issued for years might not hold.
A company found its headline performance claim couldn't be supported as the work was actually installed.
08 — Questions
Straight answers to the obvious questions.
Neither. I work for whoever instructs me, at the same fixed fee, and the findings are whatever the evidence shows. Some of my reports clear installers; some don't. I also run a conflict check on every engagement — I never act on both sides of the same company.
No. The review is a technical and documentary comparison against manufacturers' published requirements. It contains no legal conclusions. If you need legal advice, the report is written so a solicitor can use it.
It can be commissioned through your solicitor, who can advise on how it is handled and whether privilege applies. And the alternative — finding out from a customer's solicitor instead — leaves you no options. I do not advise on privilege; your solicitor does.
Yes. The report is yours, for your internal use and your professional advisers. Files are retained securely in line with legal, insurance and professional record-keeping requirements.
Fixed fees. £750 for the documentation review; £2,500 for the verified installation review, with the £750 credited in full if you progress. Set that against the cost of a single mis-sold installation.
09 — Begin
Find out where you stand — privately.
One independent reviewer, taking a limited number of reviews. Request yours through the form below — it's handled personally, by email.
No call required — the whole review runs by email. A call is available only if you'd like one.